Johnson & Johnson. Global Services North American Accounts Payable is the paying agent for the Johnson & Johnson Family of Companies. We are a dedicated team of professionals committed to serving our suppliers/payees by providing consistent, timely, and accurate payments. Our commitment is to provide high quality services within the ethical standards and value put forth by our company.

The AP portal offers a convenient solution for both direct and indirect purchases, reporting, as well as viewing payment status and invoice details. It provides a comprehensive platform for our suppliers and payees to access real-time information and effortlessly manage their transactions with us. NOTE: Once registered, all vendors have the ability to generate reports from the AP Portal, regardless of the invoice submission method configured in the master data (Aravo).

For any inquiries related to invoices status, invoices in mismatch (quantities or dollar amounts on PO do not match invoices), or payment matters, please contact our J&J AP Customer Service Hotline for any concerns regarding these matters. The J&J AP Customer Service Hotline team is designed to provide efficient and timely support for all Accounts Payable and Vendor Master related inquiries. Our dedicated team will promptly review and address your request in a timely manner.